SO A COUPLE OF POSTS AGO I TOLD OF A TIME THAT WHEN IT WAS FUNNY @ MY JOB AND WHEN I ACTUALLY LIKE WORKING THERE. PEOPLE CAN BE GENUINELY NICE AND STRIKE UP CONVERSATIONS WITH YOU AND YOU GET TO KNOW PEOPLE ON A DAILY BASIS/FIRST NAME BASIS AS WELL.
THERE ARE HOWEVER THOSE DAYS WHEN U THINK WTF!!!! I KNOW I AM SPEAKING IN CLEAR ENGLISH. I KNOW I AM BEING POLITE AND COSIDERATE TO YOUR RUDE ASS, BUT YOU SEEM TO THINK OTHERWISE.
CASE IN POINT WAS YESTERDAY. WE WERE SWAMPED AND OUR MCCAFE MACHINE RAN OUT OF MILK AND WE HAD TO REPLACE IT. ONE CUSTOMER ORDERED A WHITE CHOCOLATE MOCHA AND THE NEXT CUSTOMER ORDERED THE SAME THING.
I ASKED THE FIRST CUSTOMER TO PULL OVER TO THE RIGHT AND EXPLAINED IT WOULD BE RIGHT OUT WE HAD TO CHANGE OVER THE MILK. AND THEN THE NEXT CUSTOMER PULLED UP AND I ASKED HER TO PULL ALL THE WAY FORWARD AND I EXPLAINED THE SAME EXACT THING. SHE THEN PULLED FORWARD.
SO I REALLY DID NOT NOTICE HOW FAR SHE PULLED FORWARD, BUT THE CARS IN MY DRIVE THRU COULD NOT GET OUT BECAUSE SHE DID NOT DO AS I ASKED. NOW THE MACHINE IS FLUSHING THE OLD MILK OUT AND RUNNING THE NEW MILK IN AND ALL OF THIS IS TAKING PLACE IN ABOUT 3 MINUTES TIME. THE MOCHAS ARE NOW BEING MADE AND I LEANED OUT THE WINDOW BECAUSE ONE CUSTOMER DID NOT WANT TO WAIT AND RAN OVER THE CURB TO GET AROUND HER. I ASKED HER TO PULL FORWARD MORE PLEASE. SHE DID NOT MOVE. THE CUSTOMER @ MY WINDOW NOW SAID SHE WAS NOT GOING TO WRECK HER CAR TO GET OUT IF SHE DID NOT MOVE. SO AGAIN I ASKED HER TO PULL UP MORE. SHE THEN REPLIED: " I AM NOT MOVING TILL I GET MY FUCKING COFFEE."
OKAY,..... IT IS OBVIOUS YOU NEED THAT COFFEE. BUT DANG, CHILL. THEN SHE SPED OUT LIKE A BAT OUT OF HELL RIGHT WHEN WE WERE AT THE DOOR TAKING IT OUT TO HER AND THE FIRST PERSON WE PULLED FORWARD. NOW MIND YOU, THIS ALL HAS NOW TAKEN PLACE IN 5 MINUTES.
SHE CALLS AND IS FURIOUS AND SAYS SHE WAITED 15 MINUTES AND WANTS TO SPEAK TO A MALE MANAGER. THE MALE MANAGER WAS INDISPOSED. SO THE MANAGER WAS EXPLAINING TO THE OTHER FEMALE MANAGER THAT SHE WAS YELLING TO HER ON THE PHONE AND WANTED TO SPEAK TO HIM. SHE TOLD HER HE WAS NOT AVAILABLE AND SHE WAS : " I HEARD WHAT YOU SAID ABOUT ME."
LIKE WE WERE "TALKING SHIT" ABOUT HER. PUUUHHHHLEASE. THEN WE TRIED TO OFFER REPLACEMENT AND MONEY BACK AND SHE HUNG UP.
SHE CALLS BACK TO TALK TO THE MALE MANAGER WHICH AGAIN HE WASNT THERE. AND WE AGAIN EXPLAINED THAT WE HAD TO CHANGE THE MILK AND WOULD BE HAPPY TO REFUND AND GIVE A FREE DRINK TO HER AND SHE CALLED MY MANAGER A "BITCH" AND HUNG UP.
THOSE DAYS THROW ME OFF SOMETIMES. WE ARE LIKE WTF!
SOMETIMES SOME PEOPLE COME BACK AND APOLOGIZE BUT MOST OF THEM DONT, WHICH IS WHY I TRULY VALUE THE REGULARS.
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